How do I track my order

Orders typically ship within 1-2 business days. You’ll receive an email with the tracking number once it has shipped. If you don’t see that email, please check your spam or promotions filter. And if you don’t see it there, reach out to us directly. NOTE: During a sale, holiday, or if we’re blanketed with snow, […]

Can your shoes be used for grounding/earthing?

While our shoes are low to the ground for balance and agility, and flexible enough to let your feet bend and move naturally, our shoes are not electrically conductive. We have heard from some customers who made their Xero Shoes conductive by putting a rivet or grommet through the soles but we do not have […]

Where are your shoes made?

We design all of our shoes here in Colorado. Xero Shoes are responsibly, ethically, and fairly manufactured in China. While we would love to manufacture in America, it is literally not possible at this time, in the same way it’s not possible to domestically manufacture the device you’re using to read this answer. Performance footwear […]

What size should I order?

Every product’s page gives a recommendation for selecting the correct size. Also, see our size guidelines at www.xeroshoes.eu/fit. We understand that ordering shoes online can be hard, especially when the sizing between shoes vary (trust us–we’re working on it!). If you’re still unsure, please email our Customer Happiness team at [email protected]. Also, keep in mind […]

What’s the temperature rating for your shoes?

We find that temperature ratings aren’t very accurate. They vary greatly depending on environmental factors, like humidity and typical weather (a Tennessee snowstorm is quite different from one in Colorado!) Below is an overview that might help: Sandals We hope you don’t have to ask, but in case you do…our sandals will not keep your […]

Can I wear CorrectToes with your shoes?

We’ve heard from a number of customers who wear CorrectToes with their Xero Shoes. Most of them are wearing the product with our sandals, but we know of some who wear CorrectToes with our closed-toe shoes also. It will depend, in part, about your foot’s width.

Can I use orthotics with your shoes?

Since our soles are flat, with no built-in arch support, they’re probably the best shoe to use if you decide to add an insole. So you know, though, our shoes are intentionally designed to let your feet bend, flex, and move naturally. Research shows that “supporting” your arch or immobilizing your foot with an orthotic […]

Do your shoes have arch support?

Xero Shoes are designed to let your feet do what’s natural — bend, flex, move and feel the world. Research shows that “supporting” your arch can make your foot weaker in as little as a few weeks, while even just walking in a minimalist shoe can improve foot muscle strength. We want to let your […]